This extension enables you to install, view, and modify the Chrome Remote Desktop native client from the web UI.Ĭhrome Remote Desktop allows users to remotely access another computer through Chrome browser or a Chromebook. Subscribe to TechRepublic’s How To Make Tech Work on YouTube for all the latest tech advice for business pros from Jack Wallen.Chrome Remote Desktop extension This is the companion extension for the Chrome Remote Desktop website (). This isn’t an ideal solution for remote support, but in a pinch, Google’s platform will certainly pull through when other tools might either not work or aren’t available. When you’re done with the remote screen, make the end-user click on their system tray and then click Stop ( Figure E) to end the session.įigure E Ending a remote Chrome Remote Desktop session. At this point, you can see everything that happens on the remote desktop, so you can walk the end-user through resolving their issues. Once the code generates, go to the other machine, visit, type the access code under Connect to Another Computer, and click Connect ( Figure C).įigure C Type the access code here to access the remote machine.īack on the remote machine, you’ll be asked to allow the remote user access to the system ( Figure D).įigure D Allowing access to ChromeOS for a remote user.Ĭlick SHARE and the remote screen will be shared with the local user. From that page, click Generate Code in the Share this screen section ( Figure B).įigure B Preparing to share the screen on a Chromebook. On the machine you want to access, go back to. To fix it, issue the command sudo apt-get install -f. Install the software with sudo dpkg -i chrome-remote*.deb -y.Change into the Downloads directory with cd ~/Downloads. On a Ubuntu-based system, the installation process goes a little like this: If you’re using Linux, this will download a file to your local storage that you must install. You’ll be prompted to install Chrome Remote Desktop on the device ( Figure A).įigure A The install prompt for Chrome Remote Desktop.Ĭlick Install and then, when prompted, click Install again. From your browser of choice (so long as it’s either Chrome or Firefox), go to on both machines. The steps for installing Chrome Remote Desktop will vary, depending on which browser you use. However, you can do this on any platform (including macOS and Windows). I’m going to demonstrate on a Chromebook (running ChromeOS 1.6) and Pop!_OS Linux. You’ll also need both machines logged into a Google account (they do not have to be logged into the same account). To work with Chrome Remote Desktop, you’ll need two systems, both of which must have a desktop and a web browser. With that said, let’s find out how this tool is used. However, for a free solution, Chrome Remote Desktop shouldn’t be shrugged off as a non-starter. Just be warned that working with Chrome Remote Desktop means remote support will have to guide end-users through troubleshooting (instead of doing it all themselves). Although this platform isn’t nearly as helpful as some of the others (as in, it doesn’t allow the remote support person to take control of a desktop, it is a solid option when nothing else works. If you find yourself in such a situation, you could always turn to Chrome Remote Desktop. Top TechRepublic Academy training courses and software offerings of 2022īest project management software and tools 2022 Gartner identifies 25 emerging technologies in its 2022 hype cycle SEE: Keyboard troubleshooting guide (free PDF) (TechRepublic) What's hot at TechRepublic This is especially so for those employees using the likes of Chromebooks or other desktops that might not support TeamViewer or AnyDesk. And with so many people still working remotely, that help can become a challenge. Sometimes we just need help with our computers. When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to help an end-user solve a problem. How to share your desktop for remote support with Chrome Remote Desktop
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